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Customer Protection

UNO Digital Bank values your safety throughout your elevated banking experience with us. We guarantee that you are #SafeWithUNO by providing you with an enhanced quality of protection and customer service.

uno digital bank secure your phone
Customer Protection

Secure your mobile phone

Remember that your mobile phone contains sensitive information.   Avoid letting other people use your mobile phone enrolled in UNO Digital Bank to be safe

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Customer Protection

Protect your login ID and password

Staying #SafeWithUNO means staying vigilant at all times. Protect your login details by using a different password from your non-banking apps. Keep those hackers guessing

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uno digital bank update password regularly
Customer Protection

Regularly change your password

#SafeWithUNO Tip: Make it a habit to update your password from time to time! Changing it regularly helps you protect your account from potential security

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Turn on alerts
Customer Protection

Turn on alerts!

Monitor your account activities by turning on email, app or SMS alerts. Keep your money #SafeWithUNO by flagging any suspicious activity   Contact our customer

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Customer Protection

Keep it secret. Keep it safe.

To ensure that you’re always #SafeWithUNO, we advise everyone to be very cautious and careful when disclosing any personal information associated with your UNO Digital

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Customer Protection

BSP-licensed & PDIC-insured

Your savings and accounts are #SafeWithUNO   UNO Digital Bank is licensed and regulated by the Bangko Sentral ng Pilipinas (BSP), and deposits are insured

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Customer Protection

Conduct eKYC safely

To get started on elevating your financial journey, UNO Digital Bank requires all its users to do the eKYC or Electronic-Know-Your-Customer step!       

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Customer Protection

Beware of Scams!

Be marked safe from scammers lurking around. 👀   Scammers go to great lengths to get consumers’ personal information, from highly believable emails (Phishing) to

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Customer Protection

Sending money?

Always double, triple-check the details when you’re sending money!    Just in case you sent the money to the wrong account number, immediately report it

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Customer Protection

AI-first Approach

Customer features are keys to a safer banking experience.    The UNO Digital Bank app is powered by artificial intelligence (AI) down to its very

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Customer Protection

Safe and secure

The UNO Digital Bank app has a built-in Touch ID & Face ID for a smooth and secure banking experience.

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Scan to get started!

UNO Digital Bank is here to bring you a simple, better, and accessible banking experience fit for your lifestyle. Experience an elevated banking journey today.