Contact Us

How can we help you?

We are also here for you 24/7 via our UNO In-App Message or email at CustomerHappiness@uno.bank and we promise to get back to you in the next 5 hours.


To better help you with your concerns, we might need to request additional information such as:

  • Your mobile device (make and model)
  • OS/Version
  • UNO Digital Bank app version
  • Description (please let us know what you are encountering, the error message, the steps you took leading you to the error being reported, internet connection [Wi-Fi / mobile data] and a screenshot if available)

20/F Unit 2001, The Finance Centre, 26th Street corner 9th Avenue, Bonifacio Global City, Taguig City 1635, Philippines

CustomerHappiness@uno.bank

(02) 8811 8866
+63 919 0599866

Our call centers are currently available from 5am to 1am the next day, 7 days a week

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UNO Digital Bank is here to bring you a simple, better, and accessible banking experience fit for your lifestyle. Experience an elevated banking journey today.